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This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules thereunder, including the amended provisions pertaining to electronic records. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 which requires the publishing of the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://themerchcafe.com (“Website”), including the mobile site and mobile application (hereinafter referred to as the “Platform”).
The Platform is owned by Lumin D2D Solutions LLP, a company incorporated under the Companies Act, 1956 with its registered office at 114, Shanta Industrial Estate, IB Patel Marg, Off Western Express Highway, Goregaon, Mumbai 400063 (hereinafter referred to as the "Platform Owner", "we", "us", or "our").
By using the Platform or any services and tools provided through it, you (“user”, “you”, or “your”) agree to be bound by these Terms & Conditions (also referred to as “Terms of Use”), which include all applicable policies. These Terms constitute a binding agreement with the Platform Owner.
You agree to provide accurate, complete, and current information when registering or using our services. You are solely responsible for activities under your registered account.
You agree to use the Platform and our services at your sole risk and discretion. We do not guarantee accuracy, timeliness, performance, or suitability of information provided. We are not liable for any inaccuracies or damages arising from the use of our services.
The content on the Platform, including its design, graphics, and layout, is proprietary to us. Unauthorized use may lead to legal action.
You agree not to use the Platform for unlawful purposes or in violation of any applicable Indian laws. Misuse of the Platform may result in denial of services and legal action.
The Platform may include links to third-party websites for convenience. Once you access these, you are governed by their terms and privacy policies. We do not endorse or control those websites.
You agree to pay applicable charges for availing services on the Platform. Charges are non-refundable except as explicitly stated.
In no event shall the Platform Owner be liable for indirect, incidental, or consequential damages including but not limited to loss of data, profits, or business interruption. Our liability shall not exceed ₹100 or the amount paid by you for using the services, whichever is less.
You agree to indemnify and hold harmless the Platform Owner and its affiliates from any losses, liabilities, or legal expenses resulting from your breach of these Terms or violation of any laws.
We shall not be held liable for any delay or failure to perform due to causes beyond our control including natural disasters, internet failures, or government restrictions.
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
We may update or modify these Terms at any time without notice. It is your responsibility to review them periodically. Continued use of the Platform implies acceptance of the changes.
All communications or concerns related to these Terms must be addressed through the contact information provided on our website.